Travel / tours · Davao City

Habal Tours Davao

A tour operator shipped iOS and Android apps with offline itineraries, e-wallet deposits and guide check-ins — usable in areas with no signal.

Package
Native Mobile
Timeline
8 na linggo hanggang launch
Industry
Travel / tours

The challenge

Guests arrived with printed itineraries that changed hourly. Guides had no way to confirm pickups, deposits came as bank screenshots, and half the routes had no mobile signal at all.

Before and after

Dati

  • Printed itineraries, laging outdated
  • Deposit sa bank screenshot
  • Walang guide check-in
  • Walang gamit kapag walang signal
  • No-show rate mataas

Ngayon

  • iOS at Android apps, nasa dalawang store
  • Offline itineraries, maps at tickets
  • GCash / Maya / card deposits, agad ang resibo
  • Guide check-in, sync kapag may signal
  • Push updates kapag may pagbabago

What we built

  1. Built one codebase submitted to both the App Store and Google Play.
  2. Cached itineraries, maps and tickets so everything works fully offline.
  3. Took deposits by GCash, Maya or card, with an instant receipt in-app.
  4. Gave guides a check-in view that syncs whenever signal returns.

Results

-64%

No-shows

Push reminders and paid deposits

4.8★

Store rating

Across both app stores

100%

Offline coverage

Itinerary and tickets cached

+41%

Prepaid bookings

Deposits taken in-app

Kahit walang signal sa bundok, nasa phone pa rin ang buong itinerary. Iyon ang nagbago ng lahat.
K. RamosOperations lead

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