Business
Cash flow for seasonal shops: what actually works
Cash flow for seasonal shops sounds like a big project until you break it into the three decisions that actually matter.
Jul 31, 2026 · 3 min read
The journal
Notes on building, selling and shipping
A curated archive on websites, apps, marketing, competitors — plus food, travel and the rest of life. 500 articles, all published and ready to read.
500 articles published
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Business
A month of one-person operations: what changed
One-person operations sounds like a big project until you break it into the three decisions that actually matter.
Jul 26, 2026 · 3 min read
Business
Fixing launch checklists when it goes wrong
There is a cheap way, a fast way and a good way to handle launch checklists. Here is how we pick.
Jul 9, 2026 · 3 min read
Business
Bookkeeping without tears: our field notes
We keep answering the same questions about bookkeeping without tears, so we wrote the long version down once.
Jul 4, 2026 · 3 min read
Business
How to compare options for contracts in plain language
Most of the advice on contracts in plain language is written for companies with a marketing department. This one is written for the rest of us.
Jun 29, 2026 · 3 min read
Business
Scope creep: the beginner's roadmap
There is a cheap way, a fast way and a good way to handle scope creep. Here is how we pick.
Jun 12, 2026 · 3 min read
Business
A better workflow for saying no to bad projects
We keep answering the same questions about saying no to bad projects, so we wrote the long version down once.
Jun 7, 2026 · 3 min read
Business
Customer interviews: myths and reality
There is a cheap way, a fast way and a good way to handle customer interviews. Here is how we pick.
May 21, 2026 · 3 min read
Business
Hiring your first contractor in one weekend
We keep answering the same questions about hiring your first contractor, so we wrote the long version down once.
May 16, 2026 · 3 min read
Business
Pricing your first service on a small budget
We keep answering the same questions about pricing your first service, so we wrote the long version down once.
May 11, 2026 · 3 min read
Business
Common mistakes with refund and revision policies
Refund and revision policies sounds like a big project until you break it into the three decisions that actually matter.
Apr 24, 2026 · 3 min read
Business
Getting paid on time in real life, not in theory
Most of the advice on getting paid on time is written for companies with a marketing department. This one is written for the rest of us.
Apr 19, 2026 · 3 min read
Business
The complete guide to cash flow for seasonal shops
Most of the advice on cash flow for seasonal shops is written for companies with a marketing department. This one is written for the rest of us.
Apr 2, 2026 · 3 min read
Business
One-person operations and the customer's point of view
There is a cheap way, a fast way and a good way to handle one-person operations. Here is how we pick.
Mar 28, 2026 · 3 min read
Business
A month of launch checklists: what changed
Every month a client asks us about launch checklists. The short answer is: start smaller than you think.
Mar 11, 2026 · 3 min read
Business
The quiet details behind bookkeeping without tears
Most of the advice on bookkeeping without tears is written for companies with a marketing department. This one is written for the rest of us.
Mar 6, 2026 · 3 min read
Business
Contracts in plain language and why timing matters
Contracts in plain language sounds like a big project until you break it into the three decisions that actually matter.
Mar 1, 2026 · 3 min read
Business
How to compare options for scope creep
Scope creep sounds like a big project until you break it into the three decisions that actually matter.
Feb 12, 2026 · 3 min read
Business
What nobody tells you about saying no to bad projects
Every month a client asks us about saying no to bad projects. The short answer is: start smaller than you think.
Feb 7, 2026 · 3 min read
Business
A better workflow for customer interviews
Customer interviews sounds like a big project until you break it into the three decisions that actually matter.
Jan 21, 2026 · 3 min read
Business
Before and after: hiring your first contractor
There is a cheap way, a fast way and a good way to handle hiring your first contractor. Here is how we pick.
Jan 16, 2026 · 3 min read
Business
A simple checklist for pricing your first service
Most of the advice on pricing your first service is written for companies with a marketing department. This one is written for the rest of us.
Jan 11, 2026 · 3 min read
Business
Refund and revision policies on a small budget
We keep answering the same questions about refund and revision policies, so we wrote the long version down once.
Dec 25, 2025 · 3 min read
Business
Where getting paid on time is heading next
There is a cheap way, a fast way and a good way to handle getting paid on time. Here is how we pick.
Dec 20, 2025 · 3 min read
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