Web apps
The honest cost of role-based permissions
Role-based permissions sounds like a big project until you break it into the three decisions that actually matter.
Sep 14, 2025 · 3 min read
The journal
Notes on building, selling and shipping
A curated archive on websites, apps, marketing, competitors — plus food, travel and the rest of life. 500 articles, all published and ready to read.
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Web apps
Common mistakes with appointment scheduling systems
There is a cheap way, a fast way and a good way to handle appointment scheduling systems. Here is how we pick.
Sep 9, 2025 · 3 min read
Web apps
Questions to ask before starting email notifications people read
Every month a client asks us about email notifications people read. The short answer is: start smaller than you think.
Aug 28, 2025 · 3 min read
Web apps
How we approach exporting data to CSV and PDF
Exporting data to CSV and PDF sounds like a big project until you break it into the three decisions that actually matter.
Aug 23, 2025 · 3 min read
Web apps
The complete guide to membership and paywall flows
We keep answering the same questions about membership and paywall flows, so we wrote the long version down once.
Aug 18, 2025 · 3 min read
Web apps
Invoicing tools for freelancers and the customer's point of view
There is a cheap way, a fast way and a good way to handle invoicing tools for freelancers. Here is how we pick.
Aug 13, 2025 · 3 min read
Web apps
Webhooks and payment reconciliation: what actually works
Most of the advice on webhooks and payment reconciliation is written for companies with a marketing department. This one is written for the rest of us.
Aug 1, 2025 · 3 min read
Web apps
A month of search that finds the right thing: what changed
Most of the advice on search that finds the right thing is written for companies with a marketing department. This one is written for the rest of us.
Jul 27, 2025 · 3 min read
Web apps
The quiet details behind client portals
Most of the advice on client portals is written for companies with a marketing department. This one is written for the rest of us.
Jul 22, 2025 · 3 min read
Web apps
Fixing offline-first data sync when it goes wrong
We keep answering the same questions about offline-first data sync, so we wrote the long version down once.
Jul 10, 2025 · 3 min read
Web apps
Audit logs your accountant will love: our field notes
Most of the advice on audit logs your accountant will love is written for companies with a marketing department. This one is written for the rest of us.
Jul 5, 2025 · 3 min read
Web apps
How to compare options for internal admin panels
There is a cheap way, a fast way and a good way to handle internal admin panels. Here is how we pick.
Jun 30, 2025 · 3 min read
Web apps
What nobody tells you about customer dashboards
Most of the advice on customer dashboards is written for companies with a marketing department. This one is written for the rest of us.
Jun 25, 2025 · 3 min read
Web apps
Planning onboarding checklists for a busy season
There is a cheap way, a fast way and a good way to handle onboarding checklists. Here is how we pick.
Jun 18, 2025 · 3 min read
Web apps
AI assistants inside your product: the beginner's roadmap
Every month a client asks us about AI assistants inside your product. The short answer is: start smaller than you think.
Jun 13, 2025 · 3 min read
Web apps
A better workflow for file uploads that never break
File uploads that never break sounds like a big project until you break it into the three decisions that actually matter.
Jun 8, 2025 · 3 min read
Web apps
Before and after: inventory tracking for tiny shops
Every month a client asks us about inventory tracking for tiny shops. The short answer is: start smaller than you think.
Jun 3, 2025 · 3 min read
Web apps
Multi-currency checkouts: myths and reality
Every month a client asks us about multi-currency checkouts. The short answer is: start smaller than you think.
May 22, 2025 · 3 min read
Web apps
Role-based permissions in one weekend
Every month a client asks us about role-based permissions. The short answer is: start smaller than you think.
May 17, 2025 · 3 min read
Web apps
Appointment scheduling systems on a small budget
Most of the advice on appointment scheduling systems is written for companies with a marketing department. This one is written for the rest of us.
May 12, 2025 · 3 min read
Web apps
The honest cost of email notifications people read
There is a cheap way, a fast way and a good way to handle email notifications people read. Here is how we pick.
Apr 30, 2025 · 3 min read
Web apps
Common mistakes with exporting data to CSV and PDF
Exporting data to CSV and PDF sounds like a big project until you break it into the three decisions that actually matter.
Apr 25, 2025 · 3 min read
Web apps
Membership and paywall flows in real life, not in theory
Membership and paywall flows sounds like a big project until you break it into the three decisions that actually matter.
Apr 20, 2025 · 3 min read
Web apps
How long invoicing tools for freelancers really takes
We keep answering the same questions about invoicing tools for freelancers, so we wrote the long version down once.
Apr 15, 2025 · 3 min read
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