The journal

Notes on building, selling and shipping

A curated archive on websites, apps, marketing, competitors — plus food, travel and the rest of life. 500 articles, all published and ready to read.

500 articles published

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Food & drink

The honest cost of coffee shop regulars

Most of the advice on coffee shop regulars is written for companies with a marketing department. This one is written for the rest of us.

Mar 30, 2026 · 3 min read

Food & drink

How we approach ghost kitchens

Most of the advice on ghost kitchens is written for companies with a marketing department. This one is written for the rest of us.

Mar 8, 2026 · 3 min read

Food & drink

Coffee shop regulars in one weekend

Every month a client asks us about coffee shop regulars. The short answer is: start smaller than you think.

Nov 30, 2025 · 3 min read

Food & drink

Common mistakes with ghost kitchens

Ghost kitchens sounds like a big project until you break it into the three decisions that actually matter.

Nov 8, 2025 · 3 min read

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